implement collaborative doc system (outline)

Objective / 目標：

To unify the company’s fragmented documentation platforms (Google Docs, SharePoint) into a single, centralized knowledge base. 將公司碎片化的文件平台（Google Docs、SharePoint）統一為單一、集中的知識庫。

Challenges (Before) / 挑戰（轉型前）：

• Information Silos: Team documents were scattered across Google Docs and SharePoint, making them difficult to manage and access.
• 資訊孤島：團隊文件散佈在 Google Docs 和 SharePoint 中，導致管理與存取困難。
• Google Drive: Excellent for collaborative documents (Docs, Sheets, Slides) but lacked support for other file types and structured knowledge.
• Google Drive：非常適合協作文件（Docs、Sheets、Slides），但缺乏對其他文件類型和結構化知識的支持。
• SharePoint: Supported a wide range of file types but offered a subpar editing experience and an inefficient, unreliable search function.
• SharePoint：支持多種文件類型，但編輯體驗不佳，且搜尋功能效率低且不可靠。
• Common Limitation: Neither platform provided native support for technical diagrams (e.g., flowcharts, architecture diagrams).
• 共同限制：兩個平台都不提供對技術圖表（例如流程圖、架構圖）的原生支持。

Solution (After) / 解決方案（轉型後）：

• System Deployment: We self-hosted the open-source knowledge base, Outline, on our internal Kubernetes (K8s) cluster.
• 系統部署：我們在內部的 Kubernetes (K8s) 叢集上自行託管了開源知識庫 Outline。
• Data Migration: We developed a script to convert and import existing documents from legacy platforms into the new system.
• 數據遷移：我們開發了一個腳本，將現有文件從舊平台轉換並導入新系統。

Results & Achievements / 結果與成就：

• Security & Access Control: Full support for Single Sign-On (SSO) and granular permission controls.
• 安全與存取控制：完全支持單一登入 (SSO) 和細粒度的權限控制。
• Enhanced Productivity: Native support for Markdown and Mermaid, enabling technical teams to write documentation and create diagrams efficiently.
• 提高生產力：原生支持 Markdown 和 Mermaid，使技術團隊能夠高效地撰寫文件和建立圖表。
• Real-time Collaboration: Features collaborative editing and a commenting system to streamline teamwork and feedback.
• 即時協作：具備協作編輯和評論系統，以簡化團隊合作和回饋流程。
• Version Control: Built-in version history for all documents, allowing for easy tracking of changes and rollbacks.
• 版本控制：所有文件內建版本歷史記錄，方便追蹤更改和回滾。
• Powerful Search: A highly accurate, full-text search engine that significantly reduces the time needed to find information.
• 強大的搜尋功能：高準確度的全文檢索引擎，顯著減少查找資訊所需的時間。